CANCELLATION POLICY

INVITATION OF OFFER AND ACCEPTANCE OF OFFER:

All products and information displayed on the Website are Code To Couture's invitation to offer and not an offer. Your order for the purchase of any products constitutes your offer, which shall be subject to the Terms and the terms listed in this policy, and Code To Couture reserves the right to accept or reject your offer in part or in full.

Acceptance of your order for purchase by Code To Couture will take place upon dispatch of the product(s) ordered. For avoidance of doubt, no act or omission by Code To Couture prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.

Dispatch of all the product(s) ordered may or may not happen at the same time. In such a scenario, the portion of the order which has been dispatched will be deemed to have been accepted by Code To Couture and the balance would continue to be an offer to Code To Couture, and Code To Couture reserves the right to accept or reject such balance order.

We may also require additional verifications or information before accepting any order. If you have provided us with your contact details such as mobile number, phone number, or e-mail address, we will call you or send you an e-mail or use any other mode of communication for obtaining additional information from you to accept your order.

Code To Couture may either call you or send an e-mail or through any other mode of communication notify you, as soon as possible, of the (i) receipt of your order; or (ii) confirm dispatch of product(s) and acceptance of your order.

With respect to product(s) sold on the Website, we receive payment from you before your order has been shipped. If, for any reason, we are unable to deliver you the product(s) as per your order, we will inform you about the same and refund the value of the product(s) not available or incapable of delivery.

Code To Couture processes one shipping address per order. Therefore, if you would like to order several items and have these items shipped to different people, Code To Couture will treat each shipping address as separate orders.

Any coupon code can only be used once by one user. Coupon code will not be valid on discounted products. Coupon codes cannot be clubbed with existing offers, wallet, or discounts.

EXACTNESS NOT GUARANTEED:

Code To Couture hereby disclaims any guarantees of exactness as to the finish or appearance of the product/merchandise as ordered by you. There is also a possibility that you may need to alter the merchandise to ensure that it properly fits you due to variation in the size of the merchandise that may vary from one brand to another.

Code To Couture endeavors to provide you merchandise of the best quality. However, Code To Couture does not take any guarantee that the merchandise will meet your expectation as many of these merchandises are handmade and there may be variation in each piece.

Code To Couture has taken all steps to ensure that the color, size, shapes, design, and other features of the products/merchandise that are displayed on our Website are accurately reproduced to resemble the actual product. However, the graphical display, i.e., visuals of the products/merchandise would be dependent upon the configuration of your computer resource. Code To Couture does not guarantee that the color of products/merchandise displayed on the Website in your computer resource accurately represents the actual product/merchandise. There is also a possibility that the quality of any products purchased or obtained by you through the Website may not meet your expectations.

Code To Couture expressly disclaims any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product information and/or specifications) on the Website. While we have taken precautions to avoid inaccuracies in content; this Website, all content, information, software, products, audio, or video and related graphics are provided as is, without warranty of any kind. Code To Couture is not obligated to provide any physical preview of the object either before or after the sale.

LIMITATION OF LIABILITY

Code To Couture is not liable to compensate you if the quality of any products/merchandise purchased by you through the Website did not meet your expectations. At the most, Code To Couture may allow you to return the product in exchange for another product as per the terms prescribed under Code To Couture’s “Return and Exchanges Policy”.

You cannot ask from Code To Couture any special, incidental, indirect, or consequential damages or compensation of any kind, for any reason, including but not limited to:

- Any variation in the finish or appearance of the final product/merchandise;
- Any delay in delivery caused by unforeseen circumstances or Force Majeure events;
- Any missed opportunities to avail certain discounts;
- Any issue with courier companies or our delivery partners or their personnel;
- Any gift/discount voucher which got deactivated upon reaching the expiry date;
- Unavailability of items which you tried to purchase, etc.

Without prejudice to the aforesaid, the aggregate liability of Code To Couture, its contracted parties, employees, consultants, etc., in connection with this policy shall be limited to the value of the relevant Product(s) purchased by you through the Website.

For example: Your purchases aggregate to INR. 100,000 consisting of several products say Product A (costs INR 25,000), B (costs INR 45,000), C (costs INR 10,000), and D (costs INR 20,000). If Product B is found to be damaged or unsuitable for usage by the customer, Code To Couture’s liability shall be limited to INR 45,000 only.

Unreasonable and unlawful requests in addition to return or exchange, over and above the entitled refund, will be treated as loss to Code To Couture and Code To Couture reserves the right to cancel orders or block accounts of such customers without any prior notice.

PRICING:

Code To Couture will endeavor to provide you with the best prices possible on products and/or merchandise. However, Code To Couture does not guarantee that the price will be the lowest in the territory from where you are placing the purchase order. The prices mentioned on the Website are not subject to comparison with the same or similar product(s)/merchandise(s) available at Code To Couture stores or through any other online or offline sale.

The pricing is subject to Code To Couture’s internal pricing policy and the prices shall be determined only at the sole discretion of Code To Couture. Thus the prices are subject to change at any time, without any notifications. Further, the prices and availability of product(s)/merchandise(s) are liable to change without any prior notice from Code To Couture.

All references to ‘Rupee/INR’ on the Website refer to Indian currency. Prices mentioned on the Website for domestic sale, i.e., sale of product(s) within India may be different from the prices of similar products intended for international sale, i.e., outside India.

Unless otherwise mentioned, the price displayed on the Website for any product(s) in INR represents the full price of the product(s) to be shipped in India.

Unless otherwise mentioned, the price displayed on the Website for any product(s) in foreign currency represents only the price of the product(s) to be shipped outside India and excludes charges towards foreign shipping cost, any custom fees, import duties, taxes, and levies which would be extra. It may be noted that in the case of international sale, Code To Couture cannot provide the quantum of any custom fees, import duties, taxes, and levies. Further, also take note that the actual amount to be paid by you as an international purchaser will be the equivalent amount in the currency of your credit card/debit card, as per the currency conversions done by your bank/credit card/debit card provider on the date of billing.

TAXES AND DUTIES:

For domestic deliveries, i.e., delivery of product within India, all taxes and duties are included in the price of the product set out on the Website.

For international deliveries, i.e., delivery of product outside India, is undertaken on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties, custom fees, and local taxes. As the recipient of the product, you are liable for all import duties, customs fees, and local taxes levied by the country. Payment of these taxes or duties is necessary for the delivery of the product(s). We are unable to advise what amount this would be as duties vary from country to country.

MISPRICING OR NON-AVAILABILITY:

The data/product(s) made available through the Website may include inaccuracies or typographical errors including but not limited to the description of the product(s), the availability of product(s), or the pricing of the product(s). These inaccuracies or discrepancies may go unnoticed until after you have placed the order. If we discover a mispricing, we will do one of the following:
1. If the actual price of the product(s) is lower than the price mentioned or listed on the Website, Code To Couture will charge the lower amount and ship you the product(s). In such cases, Code To Couture will refund the excess amount charged. In case the product(s) are sold on the Website but payment terms are ‘Cash on Delivery’ then Code To Couture will charge you the actual, i.e., lower amount.
2. If the actual price of the product(s) is higher than the price mentioned or listed on the Website then unless the product(s) has already been dispatched, Code To Couture shall at its sole discretion inform you by e-mail/call/letter about the correct price and seek instructions from you as to whether you would like to cancel your order or pay the balance amount. If you elect to